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Modulr glossary

Retail Payments

Retail payments are transactions made by individuals or businesses to purchase goods and services, with retail banking representing the non-wholesale market. These payments typically involve lower-value transactions and are processed through various methods, including card payments, bank transfers, digital wallets, and cash. Retail payments can occur in-store, online, or through mobile applications. Modulr enables businesses to optimise retail payments with embedded payment solutions, ensuring seamless transactions across multiple channels.

Applications

E-commerce:

Reduces fraud in online card payments by verifying the cardholder's identity

Banking and fintech:

Helps issuers and payment providers comply with Strong Customer Authentication (SCA) requirements.

Advantages

  • Enhanced security: Reduces unauthorised transactions by verifying that the genuine account holder is authorising the payment
  • Fraud prevention: Helps reduce chargebacks related to fraud.

Challenges

  • User Experience: Additional authentication steps can cause friction and increase checkout abandonment
  • Implementation complexity: Requires integration with card schemes and issuer systems.

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