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Collections Hub

Take control of collections

Maximise payment success by building collection flows with our Direct Debit, Open Banking and account creation APIs. 

Collections Hero-3

Embed receivables into your workflow

Increase payment success rates
Stop preventable revenue loss and cut the operational burden that failed payments bring.
Reduce customer churn
Build bespoke journeys, with workflows and messaging tailored to your business.
Spend less time on reconciliation
Automate manual processes with real-time notifications, dedicated accounts for each customer and webhook notifications. 
Eliminate fraud and human error
Verify borrower details using Confirmation of Payee and Direct Debit payer name verification. 
How it works

Build smart collection flows

Modulr's API-first platform lets you optimise your collections processes with webhook triggers to plan your collection sequence around. Automate retries and offer fallbacks to keep revenue flowing and reduce operational headaches. 

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Multiple payment options supported
Offer Direct Debit, Open Banking (PIS, VRP) or Visa A2A options to give your customers more choice and increase collection success.
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Automated retry logic
Set up workflows to automatically retry via an alternative payment scheme when a customer payment fails.
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Real-time notifications
Message your customers, activate designated recovery workflows or inform your operations team as soon as a payment fails.

Automate your back office

Streamline back-office operations with real-time visibility across every payment. Accelerate reconciliation, resolve exceptions faster and reduce support needed. 

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No manual file processing
Modulr's API-first solution removes manual file handling to reduce your team's reconciliation workload and cut the risk of human error.
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Unlimited instant account creation
Create individual accounts per customer to track payments easily, eliminate delays and avoid misallocations.
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One platform for multi-rail payments
Centralise all your collections and disbursements to simplify reconciliation and ease liquidity management.

Control your customer experience

Own every aspect of your payment journey by taking full control of your Direct Debit experience. Modulr's API-first solution let's you ditch rigid templates, intermediaries and third-party branding.

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End-to-end white label solution
Fully embed multiple payment options, including Direct Debit, in your product without the need to redirect elsewhere.
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SUN ownership and branding
Increase trust and reduce disputes by ensuring your business name appears on customer bank statements. Your Service User Number will move with you if you ever need to switch providers.
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Customisable to your needs
Modulr has direct access to Bacs, so you're not boxed in by intermediary restrictions or dependent on third-party sponsors.
Case study

How Rvvup streamlines multi-channel payments

 

90%

reduction in transaction costs

5

daily manual bank check-ups cut

50%

of one full-time employee's time saved

Proud launch partner of Visa A2A

Visa A2A is a new payment mechanism that allows you to authorise businesses to collect variable payments directly from their bank accounts. 

As a founding member of Visa's working group Modulr will leverage our API infrastructure to integrate Visa A2A into our Collections Hub. 

An API-first collections platform that scales with you

Modulr’s entire platform is built on a single, consistent set of APIs and webhooks.

By embedding it into your platform you can design your own collection flows including push or pull, one-off or recurring. 

Customisable reference fields let you set up a reporting suite, instant notifications and workflows tailored to your business. 

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Speak to an expert about your payment needs.

Robert Keown-Boyd
CEO, multifi

"What Modulr does really well is plumb a lot of our key services together.

We wouldn't have been able to create this type of service without them".

Rob Straathof
CEO, Liberis

"Modulr has made the customer journey slicker, smoother and faster. 

That's allowed us to invest more in customer experience and continue to grow the business".

Ben Preston-Marriott
Product Director, Gain Credit

"Modulr's reduced the time we spend on admin by at least 75%. 

It's been remarkable!"

Tim Phillip
COO, SalaryFinance

"Where we were faced with complexity which would have slowed development, Modulr have brought us simplicity, clarity, speed to market and great service".

Why Modulr?

 

200m

Annualised transactions

£150bn

Annualised payments volume

>12

Payment clearing methods

  

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Deeply integrated into the payments ecosystem in the UK and Europe.

We are direct participants of Faster Payments and Bacs, with settlement accounts at the Bank of England. Our connectivity extends to CHAPS, SEPA and SWIFT through partnerships with leading global and European transaction banks. We are also principal issuing members of both Mastercard and Visa. 

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Regulated in the UK and Europe with governance at our core.

Our regulatory permissions and governance structure underpin our business. We are licenced as an electronic money institution (EMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank and have passported our Dutch permissions across the EEA.

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Deeply integrated into the payments ecosystem in the UK and Europe.

We are trusted by thousands of businesses of all sizes across Europe to deliver mission-critical payment services at scale with our 24/7 operations and multi-zone cloud-based microservices platform certified for ISO27001:2022 and PCI-DSS compliance.

Talk to a member of our team

Talk to a member of our team

Fill out the form and a member of our team of lending and wage advance specialists will get in touch to talk to you about how you can use embedded payments to cut down on manual processes, fund your customers faster and grow your business.