Pay-ins

Pay-ins and collections

Automate recurring collections through Direct Debit while giving customers the choice to pay instantly via Pay by Bank. Less chasing, higher success rates, and complete visibility over every collection.

Speak to a payments specialist

A collection setup that worked for 1,000 monthly payments can start to strain as volume grows.

Failed payments drain revenue and time

Around 3-4% of collections fail every cycle, and each one means manual chasing, re-sent links, and hours your finance team could spend on higher-value work.

Reconciliation pains grow with every transaction

Batch files, bank feeds, and manual matching compound with every transaction you add.

Third parties add complexity on top of your collections

Recurring revenue should strengthen margin, not dilute it.

Scaling collections shouldn't mean scaling headcount

As payment cycles scale, the manual effort required to manage failures, chase customers, and reconcile accounts scales with them.

Direct scheme access means faster settlement, no hidden costs, and greater control over your payment collections at any scale.

Other providers

Manual follow-up on every failed payment

Costs that scale with transaction value

Intermediary name on customer statement

Limited control over mandates and retries

Modulr

Full ownership of retry logic and mandates

Flat per-collection rate

Your company name and your own Service User Number

Automate retries with instant Pay by Bank fallback

Use Direct Debit for scheduled recurring collections. Trigger Pay by Bank for instant recovery and one-off payments.

Recurring collections

Via Direct Debit or Variable Recurring Payments (VRP)

Set up a mandate once and collect automatically on schedule. Your company name appears on your customer's bank statement. When a payment fails, the system retries on your terms before escalating.

Best for:

Monthly subscription fees
Variable-amount recurring charges

Collections hero-May-13-2026-10-42-48-8413-AM

One-off collections

Via Pay by Bank

Your customer picks their bank, authorises the payment, and funds move via Faster Payments. You get confirmation in seconds. If your primary collection method fails, automatically trigger Pay by Bank to recover funds in real time.

Best for:

One-off invoices and ad-hoc charges
Recovering failed failed payments instantly

New product

Recurring payments have always come with a catch. Fixed amounts, rigid mandates, customer churn. Variable Recurring Payments change that.  

Collect what's actually owed, when it's owed, with Modulr.

VRP logos-1

Real-time settlement
Collections settle instantly via Faster Payments, with immediate failure notifications and rejection codes so your finance team always works with confirmed funds.

Check funds before you collect
Payments only attempt when funds are available, cutting bounce rates and improving retry success.

Customisable consent
Set transaction limits, periodic caps, and frequency rules upfront. No re-authentication per payment, and flat, predictable pricing per transaction.

Variable amounts, payment certainty built in
Consent sits with the bank and authorises payments within agreed limits. No chasing approvals for every transaction.

How it works

Integrate

Connect via our API. Modulr works alongside your existing billing and accounting stack.

Set up mandates

Your customer authorises a Direct Debit once and sees your company name on their statement.

Collect on schedule

Collections run automatically on your chosen dates. When a payment fails, retry with a Pay by Bank recovery link.

Track and reconcile

See the status of every collection in real time. Funds settle into your Modulr account, ready to be reconciled.

There's no need to wait for money to land. Receive GBP and EUR payments 24/7 through Faster Payments in the UK and Instant Payments across the SEPA zone, with real-time notifications so you always know where your money is.

Set up recurring collections and let them run. Our GBP Direct Debit service collects payments from your customers automatically, reducing late payments and removing the need to chase. Use Open Banking Payment Initiation to pull funds from other accounts for seamless top-ups.

Receive same-day CHAPS, SWIFT and SEPA Credit payments into your Modulr accounts. Whether it's a large supplier payment or a significant funding round, high-value transactions settle quickly and reliably.

Fund your accounts in GBP, EUR, USD, CZK, DKK, NOK, PLN, SEK, CHF, HKD, and JPY using the global SWIFT network, with more currencies coming soon. Accept salary payments via Bacs and reconcile them automatically.

Top-up your Modulr account or enable a seamless checkout experience for your customers. Use Modulr's Open Banking Payment Initiation service to pull funds from your accounts at other UK banks.

Automatically collect from your customers to ensure you always get paid on time. Access our GBP Direct Debit service to efficiently collect recurring payments.

Ben Preston-Marriott

Product Director

"All we have to do is fund our Modulr account and Modulr takes care of the rest."

Ali Venerandi

Head of Payments

"We're able to automate over 70% of our core payments, saving lots of time and making the process for our customers much smoother. Being powered by Modulr allowed us to create systems to collect rent in a much easier way than traditional methods."

Robert Keown-Boyd

CEO

"What Modulr does really well is plumb a lot of our key services together. It acts as that infrastructure for our customers to not just receive credit quickly and simply, but also handle their payouts within multifi. We wouldn’t have been able to create this type of service without Modulr."

Edmund Parsons

Founder and CPT

“We chose to work with Modulr because of their ability to cater for large ticket repayment schedules. We needed a solution that was robust enough to scale with us and with reliable up-time. A lot of frictions can happen in the middle-and back-office lending processes, so making them smooth and seamless process for collecting was really important to us.”

Explore other products

Our industry-leading platform provides the highest level of automation, insight and control. Configure our product modules to streamline your business processes and manage complex payment flows. Available 24/7 via our API or portal.