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Whitepaper

The Hidden Costs in Travel Payments

It’s never been easier for a consumer to book and pay for a trip online. But getting those payments from point A to point B is still a turbulent affair. 

We spoke to over 500 senior leaders to understand where obstacles remain, and how you can streamline payments in your business.  

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Highlights from the report

The current state of travel payments:

We surveyed over 500 senior leaders in the travel industry. Here's some of the highlights of our findings: 

99%

of OTAs and other travel businesses say manual processes are wasting employees’ time

44%

waste at least 1.5 hours per employee per week, with larger businesses experiencing the biggest losses

28%

say that they have already lost business due to inefficient payment processing

Why you need a strategic approach to payments

Online travel agencies, tour operators and other travel businesses need to pay suppliers in a diverse range of payment methods or risk losing customers, but the inefficiency that the current payment infrastructure creates leads to significant hidden costs.  

To stay competitive you need to take a strategic, unified approach to payment processing, or risk falling behind.   

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Get your copy to:

  • Understand the hidden costs inherent in travel payments’ fragmented ecosystem, and how it could affect your business.  

  • See what a strategic response to payments could look like, and how it could give your business a competitive advantage. 

  • Get insight into how your peers and competitors are adapting to new demands from consumers and suppliers. 

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See how Modulr helps B2B travel businesses.

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